Dallas, TX
see the full file on Frontier Communications| Promoted from within | Frontier says its field technicians average 19+ years of service and attributes that to promoting from within, and lists 'a culture of promotion from within empowers advancement' as the first career advantage of a field operations job. No percentage figure is published. Covers US field operations staff. |
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| Union contract | Approximately 66% of Frontier's total employees are represented by unions under collective bargaining agreements - the highest union density in this wave. Contracts typically run three years. For a Frontier field technician or call-centre worker the collective agreement, not the careers page, is the document that sets pay and benefits; Frontier's own benefits page carries the footnote that represented employees' benefits are subject to their bargaining agreement. (FY2024 10-K, filed Feb 2025, the company's last before the Verizon acquisition.) |
| Retirement match | 401(k) match of 50% on the first 6% of eligible compensation (so a maximum company contribution of 3% of pay). Frontier's benefits page footnotes that represented employees' benefits are subject to the terms of their specific bargaining agreements, so union field staff should check their contract. |
| PTO | 20 days |
Every claim above is sourced and dated. See sources on the full page.
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