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One Medical

San Francisco, CA · founded 2007

One Medical sells patients a calmer, tech-enabled primary care experience, but working there, especially clinically, is a more complicated story since Amazon acquired it in 2023. Providers describe real mission pull and good colleagues alongside production pressure: full patient panels, lots of 'indirect care' hours, rooming your own patients, and Amazon's expectation of results fast. Glassdoor sits around 3.2/5 with only ~38% recommending, and culture/values (~2.9) and career growth (~2.8) are the weak spots. It can be a good home if you value the care model and your team, but go in clear-eyed about workload and the corporate-parent shift.

Documented benefits (16)

Notable perks

• Free One Medical memberships for you plus three friends or family members
• Paid UrbanSitter subscription for child and senior care, plus an emergency childcare credit
• Rounds: providers end patient care one hour early each week for a shared team learning session
• Malpractice fees to insure your practice at One Medical are covered 100% for practicing clinicians
• Company-paid UpToDate subscription, an evidence-based clinical research tool, for clinicians
• Two signature internal conferences, Illuminate and REAL Primary Care, for development and networking across Amazon Health Services

Every claim above is sourced and dated. See sources on the full page.

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