PolyAI

London · founded 2017

PolyAI is an enterprise voice-AI company: it builds conversational voice agents that handle customer-service calls for large companies. It was started in 2017 by a group of Cambridge machine-learning researchers and has grown into a venture-backed scale-up with offices across London, New York, the US West Coast, Belgrade and Toronto. Expect the pace and ambiguity of a fast-growing AI startup rather than the stability of a large employer.

see the full file on PolyAI

10 open roles at PolyAI

documented benefits (8)

Fully remote rolesyes
Flexible hoursyes
Dentalyes
Mental healthyes
Fertility supportyes
Equityoptions
OfficesLondon, New York, San Mateo, Belgrade, Toronto
Countries with officesGB, US, RS, CA

notable perks

the legal floor where they are

Set by law, not by PolyAI. It applies to every employer in London.

PTO28 (Working Time Regulations 1998; Employment Rights Act 1996)
Birthing-parent leave52 (Working Time Regulations 1998; Employment Rights Act 1996)
Partner leave2 (Working Time Regulations 1998; Employment Rights Act 1996)
State pensionauto-enrolment: employer contributes at least 3% of qualifying earnings (Working Time Regulations 1998; Employment Rights Act 1996)
Disability rights at workEquality Act 2010: disability is a protected characteristic and s.20 imposes a duty to make reasonable adjustments (Working Time Regulations 1998; Employment Rights Act 1996)
Neurodivergent adjustmentsReasonable adjustments are owed on the IMPACT of a condition, not on a diagnosis. ACAS is explicit that no formal diagnosis is required, so the duty can arise before anyone has been assessed -- which matters when an adult autism assessment is a multi-year wait. Autism, ADHD, dyslexia, dyspraxia and dyscalculia are covered where the effect on day-to-day activities is substantial and long-term. Asking for an adjustment is itself protected: you cannot lawfully be dismissed or treated worse for asking. (Working Time Regulations 1998; Employment Rights Act 1996)

Every claim above is sourced and dated. See sources on the full page.

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