Santa Clara, CA · founded 2003
ServiceNow is the big, profitable enterprise-workflow company that grew out of Fred Luddy's idea to automate the busywork nobody wants to do; today it sells an AI-and-workflow platform to most of the Fortune 500 and has repositioned itself hard around 'agentic AI.' It has long had a reputation as a well-run, benefits-solid place with flexible time off and genuine work-life balance, and it still lands on Fortune's 100 Best Companies to Work For. The honest caveat from insiders is that the special early culture has been strained by rapid growth, reorgs and AI-driven layoffs: several employees describe management as the weak spot, pay as merely okay for the industry, and promotions as hard to come by without someone leaving. It fits people who want a stable, name-brand platform company with sane hours and strong family and time-off benefits, more than those chasing top-of-market comp or startup upside. As always, your specific org and manager shape the day-to-day the most.
see the full file on ServiceNow| Fertility support | yes |
|---|---|
| Countries with offices | United States, Canada, Netherlands, Ireland, Germany, Finland |
| 401(k) match | offered |
| Stock purchase plan | yes |
| Charitable donation match | yes |
| Mental health | yes |
| FSA (flexible spending account) | yes |
| Office policy | Work personas: flexible, remote, or required in office, assigned per employee depending on the nature of their work and assigned location. |
| Fully remote roles | yes |
| Unlimited PTO | yes |
| Volunteer days | offered |
| Offices | Santa Clara, Mountain View, San Diego, San Francisco, Sacramento, Kirkland |
| Learning budget | offered |
Every claim above is sourced and dated. See sources on the full page.
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