San Francisco, CA · founded 2008
Twilio is the cloud-communications company (SMS, voice, email via SendGrid) that helped define the developer-first API business. It went remote-first years ago under an "Open Work" model, and people who value flexibility love it: work-from-anywhere, generous breaks, solid parental and family benefits. But since co-founder Jeff Lawson stepped down as CEO in late 2023, employees describe a company that feels more directionless, with repeated reorgs, cost cutting, and quiet layoffs keeping job-security anxiety high. Great if you want autonomy and remote life; go in clear-eyed about the instability.
see the full file on Twilio| Birthing-parent leave | offered |
|---|---|
| Partner leave | offered |
| How leave is framed | birthing_partner |
| Adoption leave | offered |
| Fertility support | yes |
| Adoption & surrogacy support | offered |
| Caregiver leave | offered |
| 401(k) match | offered |
| Equity | offered |
| Mental health | yes |
| Office policy | Remote-first ("Open Work"): in most roles employees can work from home, a coworking space, or a global office. |
| Fully remote roles | yes |
| Company shutdown | offered |
| Volunteer days | 2.5 days |
| Offices | San Francisco, Seattle |
| Gym / fitness subsidy | yes |
Every claim above is sourced and dated. See sources on the full page.
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